Skip to main content

How are we engaging for Cultural Safety?

Explore and adopt engagement strategies from across BC 


Medical Staff Association (MSA) initiatives are helping to build towards more culturally safe care in BC health care facilities, through partnerships with Indigenous communities, health authorities, and divisions of family practice.

Below are a few of many examples of how Facility Engagement is providing support for engagement. 



Reach out to your Engagement Partner to learn more and connect with other MSAs.

CSH in the ED
Elder Helen Buzas of Lhedli T’enneh, Indigenous Health Service Assistant, UHNBC, Prince George. (Promoting Cultural Safety in the Emergency Department)

100 MILE HOUSE:  An educational experience to build understanding of Indigenous culture and relationships.

  • Collaborating with the Canim Lake White Feather Clinic to host a tour of the land, share teachings, a smudging ceremony, and a traditional meal for physicians and health care providers.
  • Working with the health authority to create a more welcoming environment 
for First Nations members at the 
hospital. Learn more
     


VANCOUVER:  Engaging medical staff in the Cultural Safety (EPIC) Group. 

  • An MSA and Vancouver Coastal Health collaborative table to advance cultural safety and meaningful partnerships 
  • Indigenous Health Rounds, 
education, and a patient experience 
think tank. Learn more 


     


BELLA BELLA:  An MSA and community collaboration to build cultural competency and resources.

  • Creation of a video on First Nations’ experiences of medical care at ƛ̓uxválásu̓ilas Heiltsuk Hospital.
  • A joint MSA and Division in-service on Heiltsuk Herbal Medicine for physicians and visiting specialists.


SALMON ARM:  A Cultural Safety and Humility learning retreat.
  • Discussions and learning with MSA members, facility staff, health authority leaders, and an Indigenous Patient Navigator, guided by a local Indigenous consulting firm.  
  • Experiential activities for guests with canoeing, medicine walks, sweat lodges, pictographs, and cultural education.  


     


MAPLE RIDGE/PITT MEADOWS: Strengthening culturally safe care through medical staff education and supports. 

  • Workshops, education, and resources on traditional medicines for medical staff.
  • Creation of an Indigenous Health Liaison role and community connections. 
  • Events that recognize both Indigenous Peoples Day and Truth and Reconciliation Day.  
  • Screening of “The Unforgotten” on the history of Indigenous communities, with an Indigenous salmon lunch. Learn more
     


EAST KOOTENAY REGION:  “A Journey to Cultural Safety” workshops. 

  • A regional learning partnership with the MSA and East Kootenay Division Primary Care Network for more than 28 physicians and other health care providers.
  • Sharing of practical suggestions for integrating Ktunaxa’s history, beliefs, and culture into health care.

     

CHILLIWACK:  Enhancing awareness for  more culturally safe care.

  • Relationship-building and education with physicians, front-line care providers, and Indigenous community members.
  • Collecting patient experience stories from the Chilliwack General Hospital Emergency Department, and seeking advice from partners to improve cultural safety and care. 
  • Physicians visits to youth shelter group activities to open communication, and learn about their experiences and resources that can support them.


    Learn more
     



PRINCE GEORGE: Working towards 
cultural safety and humility in the emergency department. 

  • Truth telling sessions with physicians and front line staff, Elders, Indigenous community members, and health authority leaders to build relationships. 
  • Group recommendations for a more culturally-safe ED and hospital.
  • Hiring of three health authority- funded Indigenous Health Service Assistants and an Indigenous Patient Liaison specifically for the ED.
  • Changes to the ED space to be more welcoming with Indigenous-created artwork and bilingual Dakelh 
signage.
    Learn more
     


PENTICTON: Enhancing cultural safety in the Emergency Department (ED). 

  • A townhall for health care providers hosted by the Penticton Indian Band (PIB) on PIB culture, residential and Indian Hospital experiences, and the resulting impact on accessing health care services. 
  • A learning event for Indigenous community members to demystify the ED, with a virtual ED tour, information on the triage process and accessing a patient navigator, and the Mental Health Act.
  • A new brochure to support community members to navigate the ED.

 
    Learn more
     


DAAJING GIIDS: Collaborative activities through a hospital and Haida community partnership agreement. 

  • Co-renaming the Haida Gwaii Hospital 
and Health Centre to Ngaaysdll Naay 
(Haida Gwaii Healing House).
  • Renaming spaces hospital spaces with Haida names for a more welcoming experience.
  • Elder-hosted sessions to teach physicians and staff the Haida language and share a meal.
  • Development of an Indigenous-based health care curriculum for the provision 
of culturally-sensitive health care 
services.


    Learn more

     



NELSON: Creating an inclusive, sacred 
space at Kootenay Lake Hospital. 

  • A partnership with Kootenay Boundary Aboriginal Services Collaborative and the health authority. 
  • Renovation of a previous chapel into an inclusive, multi-faith space appropriate for cultural practices, incorporating feedback from Elders and Indigenous patients. 

 



PORT ALBERNI: Engaging Indigenous partners in discharge processes. 

  • Discussions with Indigenous partners, physicians, and the health authority inpatient manager.
  • A traditional Nuu-Chah-Nuulth healing circle used to effectively build a common understanding of issues and limitations at West Coast General Hospital.
     



DUNCAN: Cowichan Tribes Long House physician outreach.

  • Provision of culturally-safe care outside of a traditional medical setting .
  • A tailored care model for physicians to deliver services at the Long House itself when safe to do so.
  • An Island Health collaboration to ensure electronic medical records have proper documentation for continuity of care in the outreach setting.



     

Doctors of BC’s commitment to a culturally safe health care system:

  • First Nations community-based experiential learning sessions
  • Indigenous Cultural Safety webinar series
  • Indigenous artwork for doctors’ offices for culturally safe places

Indigenous Cultural Safety in the Joint Collaborative Committees

Resources for learning more about Equity, Diversity, and Inclusion, and Indigenous Cultural Safety